Customer Care

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Paris & Georgia

Payment Terms

We accept payments from all major credit cards via PAY PAL. All prices are in NZD.

When converting prices into another currency a slight price variation of between 2 & 5% may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. We take no responsibility for any extra charges incurred at receivers end.

Mercantile Customer Account

Once you have shopped with The Mercantile for the first time we will automatically sign you up to our Mercantile Customer Account. By creating an account with us you will have access to:

  • Newly released products
  • The Mercantile newsletter
  • Special customer offers
  • News & events


Your security & privacy is important to us. Please not that any personal details provided will be kept confidential and will not be distributed to third parties. The Mercantile will keep your details on a private & secure database and will be used only for Mercantile related communication.